Privacy Policy
At Bustlle.com (“we“, “us“, or “our“), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform dedicated to Fractional CXOs, Influencers, Content Creators, and Coaches. By using our website, you agree to the terms of this Privacy Policy.
1. Definitions
- “User” or “You”: Any individual accessing or using Bustlle.com.
- “Services”: All services provided by Bustlle.com, including access to the platform, content, and resources.
- “Personal Information”: Any information that relates to an individual who can be identified from that information.
1.1 Provision of Access
We collect personal information that you voluntarily provide to us when registering on Bustlle.com, expressing an interest in obtaining information about us or our products and services, or otherwise contacting us.
Information Collected Includes:
- Personal Data: Name, email address, phone number, professional details, and other registration information.
- Credentials: Passwords, password hints, and similar security information for authentication and account access.
- Usage Data: Information about how you use our website, products, and services.
Access and Use:
- We use this information to provide you with access to our platform and services.
- You are responsible for maintaining the confidentiality of your login credentials.
1.2 Documentation License
All content, documentation, and resources provided on Bustlle.com are the intellectual property of Bustlle.com or our licensors.
Usage Rights:
- You are granted a non-exclusive, non-transferable license to access and use the documentation for personal or internal business purposes.
- You may not reproduce, distribute, modify, or create derivative works without our express written consent.
1.3 Use Restrictions
You agree not to engage in any of the following prohibited activities:
- Unauthorized Access: Attempting to access any features of the website that you are not authorized to access.
- Data Mining: Using any automated system to extract data from the website for commercial purposes without our permission.
- Malicious Activities: Introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.
- Infringing Activities: Using the website in a way that infringes on any intellectual property rights or violates any laws.
1.4 Reservation of Rights
We reserve all rights not expressly granted to you in this Privacy Policy.
- Modification and Termination: We reserve the right to modify, suspend, or terminate the website or services at any time without prior notice.
- Updates: We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date.
2. Support
Customer Support:
- We offer support services to assist you with any issues or questions you may have regarding our platform.
- Support can be reached via email at support@bustlle.com or through our contact form on the website.
Support Hours:
- Our support team is available from Monday to Friday, 9:00 AM to 6:00 PM IST.
3. Fees and Taxes
Service Fees:
- Access to certain features of Bustlle.com may require payment of fees.
- All fees are exclusive of applicable taxes unless otherwise stated.
Payment Terms:
- Fees are payable at the time of purchase or as per the agreed-upon payment schedule.
- We accept various payment methods, and payment processing is handled securely.
Taxes:
- You are responsible for all applicable taxes, duties, or other governmental assessments associated with your use of our services.
- Taxes are calculated based on the billing information you provide us at the time of purchase.
Refund Policy
At Bustlle.com, we strive to ensure customer satisfaction with our services. However, we understand that there may be instances where a refund is necessary. Please read our Refund Policy carefully to understand the terms of refunds for paid services on our platform.
1. Eligibility for Refunds
- Service Fees: Refund requests can only be made for service fees paid for job postings, premium features, or other platform services.
- Refund Period: Refund requests must be submitted within 7 days of the transaction date. After this period, all fees are non-refundable.
2. Refund Process
To request a refund, please follow these steps:
Contact Us: Send an email to support@bustlle.com with the subject line “Refund Request” and include your account details, the reason for the refund, and relevant transaction information.
Review and Approval: Our team will review your request and notify you if it has been approved or denied within 5 business days.
Refund Issuance: Approved refunds will be processed within 5-7 business days after approval. Refunds will be issued to the original payment method used for the transaction.
3. Non-Refundable Services
Certain fees and services are non-refundable. These include, but are not limited to:
- Services already rendered, such as completed job postings or premium features already accessed.
- Any fees incurred for optional add-ons or custom services unless otherwise specified.
4. Changes to the Refund Policy
Bustlle.com reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is the user’s responsibility to review this policy periodically.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or Refund Policy, please contact us at:
- Email: privacy@bustlle.com
- Address: India